Customer Care

Return & Store Credit Policy

We want you to love your PariNish purchase. If for any reason you are not satisfied with your order, we accept returns within 7 days of delivery for store credit.

Return Eligibility

To be eligible for a return:

• Items must be unused, unworn, and in original condition
• Items must be returned in their original packaging with tags intact
• A return request must be made within 7 days of delivery

Items that show signs of wear, alteration, stains, fragrance, or damage after delivery cannot be accepted.

Store Credit

Once the returned item is received and inspected, approved returns will be issued as store credit that can be used toward a future purchase on our website. Original shipping charges are non-refundable.

Store credit issued for returns must be used within the same product category.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with your order number and clear photographs or video of the issue so we can review and resolve the matter promptly.

Non-Returnable Items

The following items are not eligible for return or store credit:

• Sale or discounted items
• Home décor items
• Rakhi items
• Bags

Product Details

We encourage customers to carefully review product descriptions, images, measurements, and product details before placing an order, as appearance, size, color, and weight may vary slightly depending on screen display and the handcrafted nature of some items.

If you have any questions about a product, including size, weight, or styling, please feel free to contact us before placing your order. We are happy to help you choose the right piece.

All return requests must be approved before the item is sent back.

To maintain the beauty and longevity of your PariNish pieces, we recommend the following care guidelines:

• Avoid contact with water, perfumes, lotions, and chemicals

• Store jewelry in a dry, cool place when not in use

• Remove jewelry before showering, exercising, or sleeping

• Gently wipe pieces with a soft cloth after wear

Natural variations in color, texture, and finish may occur and are considered part of the character of each piece.

Are your pieces handmade?

Some PariNish pieces are handcrafted by skilled artisans, while others are carefully sourced from trusted partners. Each piece is selected for its quality, craftsmanship, and design.

Will the piece I receive look exactly like the photos?

Due to the nature of jewelry craftsmanship and the use of natural stones, no two pieces are exactly alike. Minor variations in color, texture, or detailing may occur as a result of natural material characteristics and individual craftsmanship. These subtle differences are part of what makes each piece unique.

Are your items one of a kind?

We curate pieces in limited quantities to maintain individuality. While designs may be similar, natural variations and craftsmanship ensure that each piece has its own character. Availability may vary, and certain designs may not be restocked

Do you restock sold-out items?

Restocking depends on availability and sourcing. We cannot guarantee that sold-out items will return.

Need Further Assistance?

If you have questions not covered here, please reach out through our Contact page. We’re happy to help.